Frequently Asked Questions

Use the Find your Member ID tool. Your Member ID number can often be found on your Membership Cards or on the mailing label of your REALTOR® Magazine. If you need further assistance, contact us, your Local Board or NAR — contact information can be found here.

Your Member ID number is your login and your password. Please feel free to contact us at (808) 733-7060.

You can make those changes with your Local Board. Please visit the Contact Page for your Local Board’s contact information. Your contact information is then updated with us (Hawai‘i REALTORS®, your State Association) and the National Association of REALTORS®.

For questions regarding Client Trust Accounts (CTAs), we recommend contacting your Broker and complying with your company’s policies. A general overview of CTAs is available through informational videos developed by the Real Estate Commission and HAR. To view, visit http://cca.hawaii.gov/reb/client-trust-accounts/.

Steps to obtain your Salespersons license or Brokers license can be found on the Real Estate Branch General Licensing Information page. Or, you can contact the Real Estate Commission at (808) 586-2643.

Your business card is advertising. It must show your brokerage firm’s legal or registered trade name, your name as it appears on your real estate license, and your license status (broker or salesperson), which may be abbreviated as “(B)” or “(S)”.

If your card includes any address that isn’t your brokerage’s registered principal place of business or branch office (e.g., your home office or coworking suite address), you must also include your brokerage’s principal place of business or branch office address with a label identifying it as your brokerage’s principal place of business or branch office.

When using “REALTOR®”, write it just so—in all caps with the registered mark symbol (“®”) affixed to it. Never use the REALTOR® mark as a substitute for your license status. Always include your license status on your business cards.

Example:

You can visit your MyPVL account and select your My Continuing Education (CE) tab to view your CE history.

All resources under HAR’s Legal Kokua program are considered legal guidance, not legal advice. There is no attorney-client relationship. Legal Kokua offers general legal information to help members understand how real estate laws may apply in common situations. It does not provide legal advice about any member’s specific facts or circumstances. No attorney-client relationship is created, and members should not share confidential or sensitive information when contacting the Legal Kokua Line, which is for Principal Brokers and Brokers-in-Charge only.

Neither Hawai‘i REALTORS® nor any member of its staff provides legal opinions or advice. For help with a specific legal question or dispute, please consult your own qualified attorney licensed in Hawai‘i.

You can visit the Environmental and Protection Agency (EPA) website for more information.

You can contact the Office of Consumer Protection Landlord-Tenant hotline at (808) 586-2634.

You can visit our Government Affairs page to view our Post-Session Report, which includes various real estate related bills that Hawai‘i REALTORS® tracked and passed the Legislature. For general questions about enacted legislation, principal brokers and brokers-in-charge can contact our Legal Kokua Line at 808-733-7060.

You can visit the State Legislature’s website. If you know the bill number (for example House Bill 10 or Senate Bill 20), under “Bill Status/Measure Status” type in the bill number, i.e. HB10 or SB20 (no space).