Frequently Asked Questions


Your NRDS number can often be found on your Membership Cards. Also you can find your NRDS ID on the address label of your monthly copy of REALTOR® Magazine. Or, you can contact us, your Local Board or NAR, contact information can be found here .

Your login and password is your NRDS number. Please feel free to contact us at (808) 733-7060 or toll free for neighbor islands at 1(888)737-9070 for assistance.

Updating Contact Information

You can make those changes with your Local Board. Please visit the Contact Page for your Local Board’s contact information. Your contact information is then updated with us (State Association) and the National Association of REALTORS®.

Real Estate Licensing / Real Estate Commission

For questions regarding Client Trust Accounts (CTAs), we recommend contacting your Broker and complying with your company’s policies. A general overview of CTAs is available through informational videos developed by the Real Estate Commission and HAR. To view, visit

You can visit the following Real Estate Commission website for a detailed guide on obtaining your Salespersons license or Brokers license . Or, you can contact the Real Estate Commission at (808) 586-2643.

You can contact the Real Estate Commission at (808) 586-2643 to inquire about the requirements.

You can visit your MyPVL account and select your My Continuing Education (CE) tab to view your CE history.

Legal Advice

Hawai‘i REALTORS® receives inquiries seeking professional advice; however staff is not qualified, nor licensed, by the state of Hawai‘i to properly address real estate or legal issues. For questions concerning these issues, please consult with either the Hawai‘i Real Estate Commission, your Principal Broker, or an Attorney.

Lead-Based Paint Disclosure

Landlord/Tenant Questions

You can contact the Office of Consumer Protection Landlord-Tenant hotline at (808) 586-2634.


You can visit our Government Affairs page to view our Post-Session Report, which includes various real estate related bills that Hawai‘i REALTORS® tracked and passed the Legislature.

You can visit the State Legislature’s website . If you know the bill number (for example House Bill 10 or Senate Bill 20), under “Bill Status/Measure Status” type in the bill number, i.e. HB10 or SB20 (no space.)

Other REALTOR® Resources