Ethics Complaints, Arbitration Requests and Related Information
REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the Local Boards of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. You may search for a member's local affiliation here.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
View the full Article from the National Association of REALTORS® as well as other resources to help you understand what filing and processing an ethics complaint and arbitration request entails.
Local Board Resources
Also, check with the Local Boards of REALTORS® for more information on the process: