The Code of Ethics
The REALTORS®’ Pledge of Performance and Service
Prepared by the National Association of REALTORS®
Association of REALTORS® adopted the Code
of Ethics in 1913 following the professions of
medicine, law, and engineering.
REALTORS® are real estate professionals who have chosen to join the
National Association and abide by its strict Code of Ethics. What does this
mean to you? It means that any REALTOR® you work with has voluntarily
agreed to abide by a Code of Ethics based on professionalism and protection of
the public. REALTORS® are subject to disciplinary action and sanctions if
they violate the duties imposed by the Code of Ethics.
The Code of Ethics is a detailed document spelling out the professional
responsibilities of every REALTOR®. The following summary is provided for
your convenience, but is not a substitute for the actual Code. Do not hesitate
to ask a REALTOR® for a copy of the Code, including the Standards of
Practice. The Code is your assurance of dealing with a professional having your
best interests in mind.
The Code of Ethics consists of seventeen Articles and related Standards of
Practice. The Code’s basic principles can be summarized as follows:
Duties to Clients and Customers
REALTORS® protect and promote their clients’ interests while treating
all parties honestly.
REALTORS® refrain from exaggeration, misrepresentation or concealment of
pertinent facts related to property or transactions.
REALTORS® cooperate with other real estate professionals to advance their
clients’ best interests.
When buying or selling on their own account or for their families or firms,
REALTORS® make their true position or interest known.
REALTORS® do not provide professional services where they have any present
or contemplated interest in property without disclosing that interest to all
REALTORS® disclose any fee or financial benefit they may receive from
recommending related real estate products or services.
REALTORS® receive compensation from only one party, except where they make
full disclosure and receive informed consent from their client.
REALTORS® keep entrusted funds of clients and customers in a separate
REALTORS® make sure that contract details are spelled out in writing and
that parties receive copies.
Duties to the Public
REALTORS® give equal professional service to all clients and customers
irrespective of race, color, religion, sex, handicap, familial status, or
REALTORS® are knowledgeable and competent in the fields of practice in
which they engage or they get assistance from a knowledgeable professional, or
disclose any lack of expertise to their client.
REALTORS® paint a true picture in their advertising and in other public
REALTORS® do not engage in the unauthorized practice of law.
REALTORS® willingly participate in ethics investigations and enforcement
Duties to REALTORS®
REALTORS® make only truthful, objective comments about other real estate
REALTORS® respect the exclusive, professional relationships that other
REALTORS® have with their clients.
REALTORS® arbitrate financial disagreements with other REALTORS® and
with their clients.